AO2 Body Langauage and Barriers
Lesson 1: The Big Picture:
Students learn to recognise various Body Language positions and gestures. Also begin to gain an awareness of how they influence communication.
•Understand what body language is.
•Be aware and recognise the features of various body language positions and gestures.
•Assess the body language displayed and how it impacts on communication
Barriers to Communication
Some common barriers to effective communication include:
1.The use of jargon, over-complicated or unfamiliar terms.
2.Emotional barriers and taboos.
3.Lack of attention, interest, distractions, or irrelevance to the receiver.
4.Differences in perception and viewpoint.
5.Physical disabilities such as hearing problems or speech difficulties.
6.Physical barriers to non-verbal communication.
7.Language differences and the difficulty in understanding unfamiliar accents.
8.Expectations and prejudices which may lead to false assumptions or stereotyping. People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions.
9.Cultural differences. The norms of social interaction vary greatly in different cultures, as do the way in which emotions are expressed. For example, the concept of personal space varies between cultures and between different social settings.